Position: Animal Control Officer,
Animal Care & Control Delaware
Reports to: Corporals, Sergeants, Lieutenants, Major, and Director
Enforces state, local laws and ordinances to protect the safety and rights of the public and the welfare of animals. Tasks and responsibilities include responding to reports of stray animals at large, vicious animals, animal cruelty, animal pick-up and confinement, issuing correction notices and citations, inspection of kennel facilities, preparing reports, testifying in court, and performing euthanasia. The bulk of the work is performed in the field driving a department vehicle and responding to reported violations or area of need.
This is the journey level within the animal control officer job family. Incumbents follow the chain of command by reporting to the Field Supervisor (on-duty Corporal or Sergeant) in issues or situations relating to field operations. Incumbents report to Operations Officers concerning major events that require a Lieutenant or Captain and or scheduling issues. If the Operation Captain or Lieutenant are unavailable, the Shelter Director is to be notified. Most work is performed in the field with considerable independence within the limits of current DE State Laws and Codes and KCSPCA policies and accepted procedures. Positions of this class do not exercise supervision over other staff.
(These duties are a representative sample; position assignments and detailed work instructions may vary.)
KEY OR TYPICAL TASKS AND RESPONSIBILITIES:
Under close supervision, performs the following essential functions:
- 1)Serve as a representative of the
and Delaware Animal Care & Control, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public. Kent County SPCA
- 2)Responds to routine complaints concerning animal problems or violations of animal control ordinances, including but not limited to:
- a.Dogs at-large
- b.Animal bites.
- c.Animal cruelty
- d.Injured animals.
- e.Unwanted Animals
- 3)Responds to citizen calls for service, complaints and request from other agencies; explains state or county laws, KCSPCA polices and procedures.
- 4)Apprehension, control and confinement of loose, unlicensed, injured, or dangerous animals-both domestic (and livestock in
). Transport animals to KCSPCA Shelter or satellite facility. Kent County
- 5)Investigates animal bites and enforces the Delaware Rabies Control Protocol through DE Title 3 laws in regards to quarantine status of biting animal.
- 6)Investigate animal cruelty and neglect charges. Observe areas of alleged violations, interview witnesses, and inform person(s) perpetrating inhumane acts of proper care, procedures and penalties for violations of animal treatment laws.
- 7)Issue correction notices and/or citations.
- 8)Able to access and use the Delaware Criminal justice Information System (DELJIS) database.
- 9)Able to access and use the Law Enforcement Investigative Support Systems (LEISS) database under supervisory authority.
10) Patrols assigned county to apprehend and impound stray and unlicensed animals, observed violations of basic DE Title 9 laws that are in “Plain View”, and maintain visible presence throughout the communities DeACC serves.
11) Conduct follow-up visits to ensure compliance.
12) Maintains contact with supervisory personnel to coordinate investigative activities, provide mutual assistance during emergency situations and provides general information about Animal Control activities.
13) Performs redemptions, issues receipts and transports cash or cheques to shelter bookkeeper.
14) Prepares and maintains a daily log of activities.
15) Prepares and submits a service log of the prior months activities.
16) Prepares written and oral reports involving investigated cases, monitors and maintains active case files which will require basic English grammar, punctuation, report and letter compilation skills using office equipment including a computer.
17) Ensure any correspondence, phone calls, contacts or concerning a case gets documented by entered information into the case file.
18) Ensure completed case file is printed and turned into the completed case box.
19) Operates various equipment including animal control vehicle, animal capture equipment, radio, camera, self defense equipment (pepper spray, bite stick).
20) Ensure any damages or breakdown to vehicle/equipment is reported to the Operations Lieutenant.
21) Ensure work vehicle is fueled and cleaned before end of shift.
22) Perform emergency euthanasia of animals when required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Incumbents perform the majority of assigned work outdoors in all weather conditions and hazardous driving conditions. In addition, the position requires exposure to highly unpleasant and disagreeable circumstances including cruelty to animals, animal remains, injured or dangerous animals, unclean conditions and animal feces. The work also involves considerable exposure to disagreement or controversy and situations involving conflict, anger, verbal abuse and some potential for violence. Physical requirements of the job include the ability to run, maneuver quickly and apply physical strength in the apprehensive, control and containment of animals; lift and move animals on a routine basis up to 70 pounds or more without assistance.
KNOWLEDGE SKILL AND ABILITY
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- KCSPCA department policies and procedures
- Animal control ordinances.
- Courtroom Procedures
- Animal identification, behavior and control methods and techniques.
- State & county roads.
- Traffic and safety laws.
- Summarize case information in a concise manner.